Shipping & Return Policy

All orders are dispatched from our headquarters in Bandung, West Java. All orders are sent via JNE Regular service. Under normal circumstances delivery days will take place only on Mondays and Thursdays. If the delivery day is a holiday, we will deliver the order on the next non-holiday Monday or Thursday.

Please note that baGoes cannot be held responsible if you advise an incorrect or incomplete mailing address.

We are happy to refund or exchange any item that is faulty due to workmanship, or damaged in transit. We guarantee all damaged or defective merchandise for 30 days from the receipt of shipment. All other sales are final.

baGoes will pay the return shipping fees for any damaged or defective items, or items not shipped as ordered. Original shipping fees are non-refundable.

For returns and/or exchanges by mail, please include a copy of the original invoice, please indicate if you would like an exchange or a refund for the damaged, defective or incorrect item, and let us know what is wrong with it. If an exchange, please indicate the item you would like to exchange for.

Refunds will be credited to the original method of payment.

baGoes online purchases cannot be returned or exchanged at any retail store carrying our products, and vice versa. baGoes reserves the right to refuse the return of any merchandise that does not meet the return policy requirements.

Privacy Policy

1.    We guarantee the privacy and security of your data using service.

2.    We hold your personal information completely. The confidentiality of your information in is very important  and we  will take a good care for your interests.

3. can modify and update the terms and conditions of this website at any time. We will notify those changes on the web site and email if necessary. Change of terms and conditions will be effective immediately after being put into the site.

Terms & Conditions


By using this web site, you accept and agree to all terms, conditions and notices contained or referenced on the web site ("Terms & Conditions"). Please read the following terms carefully. If you do not agree to the Terms & Conditions, do not use this site. Greeneration Indonesia reserves the right to update or revise the Terms & Conditions at anytime, and you should therefore check the Terms & Conditions periodically for changes. Use of the web site following changes to the Terms & Conditions constitutes your acceptance of those changes.


The web site is owned and operated by Greeneration Indonesia. All rights reserved.


You acknowledge and agree that all content and materials on this web site, or made available to you through this web site, are protected by applicable intellectual property and other laws, and that you do not own or otherwise have a proprietary interest in or right to use such content and materials. Unless authorized in writing by Greeneration Indonesia, you agree not to sell, license, modify, rent, lease, loan, distribute, copy, reproduce, transmit, publicly display, publish, adapt, or edit, in whole or part, such content and materials, or create derivative works thereof, including, without limitation, fonts, icons, link buttons, wall paper, desktop themes, on-line postcards, greeting cards or unlicensed merchandise. Requests to reproduce or distribute the content or materials found on this web site can be made by writing Greeneration Indonesia at


Your use of the web site is at your sole risk. All content, materials, information, software, products and services included in or available though this web site (collectively, the "Content") are provided on an "as is" and "as available" basis. Greeneration Indonesia expressly disclaims all warranties of any kind, whether stated or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Greeneration Indonesia makes no warranty that the Content (a) will meet your needs or requirements, or is of a certain quality, (b) is accurate, reliable or correct, (c) will be available on the web site at any specific time or location, (d) will be available on the web site uninterrupted, secure or error-free, or (e) is free of viruses or other harmful components. No advice or information available on the web site shall create any warranty not stated in the Terms & Conditions. Any material which you download or obtain via other means from the web site is done at your own risk. In the event a jurisdiction does not allow the exclusion of certain warranties, Greeneration Indonesia’s warranties in such jurisdiction shall be limited to the extent permitted by law.


Under no circumstances shall Greeneration Indonesia, any of its subsidiaries, affiliates, franchisees, agents, employees, licensees, subcontractors, or any third party providers be liable to you for any direct, indirect, incidental, special, circumstantial or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Greeneration Indonesia has been advised of the possibility of such damages), that result from the use or inability to use this web site. The foregoing limitation applies regardless of the nature or theory of law upon which such any alleged liability is based. In the event a jurisdiction does not allow the exclusion or limitation of certain damages, Greeneration Indonesia’s liability in such jurisdiction shall be limited to the extent permitted by law.


You agree to defend, indemnify and hold harmless Greeneration Indonesia, its parents, affiliates, franchisees, together with their respective employees, agents, directors, officers and shareholders, from and against all liabilities, claims, damages and expenses (including reasonable attorney's fees and costs) arising out of your use of this web site, your failure to use the site, your breach or alleged breach of the Terms & Conditions or your breach of the copyright, trademark, proprietary or other rights of third parties.


To the extent this site may link you to, or provide a link to, other sites on the Internet, Greeneration Indonesia is not responsible for the accuracy, copyright compliance, legality, decency or any other aspect of the content of those web sites. Links to third-party web sites does not imply any endorsement of or association with such web sites by Greeneration Indonesia.


These Terms & Conditions will be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflicts of law provisions. You and Greeneration Indonesia, expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms & Conditions or your use of the web site shall be in the state or federal courts of the Republic of Indonesia, and you agree and submit to the exercise of personal jurisdiction of such courts over you for the purpose of litigating any such claim or action.


Greeneration Indonesia does not represent that the content on this web site is appropriate or available for use in locations outside of the Republic of Indonesia, and therefore, accessing the web site from locations where the contents are illegal is prohibited. To the extent you access the web site from such locations, you do so at your own risk and are solely responsible for compliance with local laws.


Greeneration Indonesia reserves the right, in its sole discretion, to terminate or block your access to all or part of this web site, with or without notice.


Please report any violations of the Terms & Conditions to Greeneration Indonesia to